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January 2008

Microsoft Exchange Server 2007 SP1: An Overview

With improvements to unified messaging and support under Windows Server 2008, this service pack has much to offer Exchange administrators
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SP1 optimizes the basics of message processing for the Hub Transport role. Some of the specific enhancements include:

  • priority queuing so that the categorizer takes into account user-set priorities on messages
  • adding a MaxMessageSize parameter to the Set-AdSiteLink cmdlet so that an administrator can set a maximum message size for messages relayed between AD sites
  • adding a MaxMessageSize parameter to the New-RoutingGroupConnector and Set- RoutingGroupConnector cmdlets for controlling maximum sizes of legacy Routing Group Connectors
  • controlling the scope of Send connectors to AD sites
  • enabling transport rules to act on unified messaging (UM) messages
  • enhancements for Windows Rights Management Services (RMS)
  • X.400 support

To improve Edge Transport server management, SP1 adds a Server parameter to the Start- EdgeSynchronization cmdlet so that administrators can run the cmdlet from a remote computer. The Test-EdgeSynchronization cmdlet has been enhanced so that results on subscription status for individual users can be verified. The cloned configuration scripts have been improved so that cloning of configuration information, server deployment, and backup and restore are optimized for environments that use multiple Edge Transport servers.

UM Server Role Enhancements
To increase interoperability with Office Communications Server (OCS) 2007, SP1 enhances the UM server role significantly. Some of the new features you’ll get when using SP1 and OCS 2007 together include:

  • a New Dial Plan wizard to create E.164 and Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) dial plans
  • new logic for resolving calling numbers
  • forwarding notification when leaving voice messages
  • high-fidelity voice message recording
  • PIN-less access to Outlook Voice Access from Office Communicator
  • subject and priority association in Communicator
  • media stream firewall traversal
  • missed call notification integration in Communicator
  • prohibiting play on calls with Communicator that are subject to call forwarding rules
  • the ability to properly handle incoming fax calls from OCS

Even without OCS 2007, SP1 offers UM improvements such as support for Secure Real-time Transport Protocol (SRTP), configuration of Mutual Transport Layer Security for dial plans through Exchange Management Console, the Enable UM wizard for adding SIP or E.164 addresses for users, modification of extension numbers and SIP or E.164 addresses for UM users through Exchange Management Console, fax tone detection, and Quality of Service support.

A Host of Additional Features
SP1 has many other improvements in addition to the major enhancements I’ve described. Although perhaps not as dramatic, these features will undoubtedly be warmly received by Exchange administrators.

Move Mailbox. Move Mailbox has been a favorite feature of Exchange administrators for years. Exchange 2007 greatly improved Move Mailbox by adding Exchange Management Shell scripting capabilities, and SP1 brings yet more improvements.

With SP1, an administrator can export mailbox content to a PST file by using the PSTFolderPath parameter with the Export- Mailbox cmdlet. You can combine this operation with other parameters to filter content or export multiple mailboxes. Clearly, this functionality is useful for data migration operations that would otherwise be limited by bandwidth restrictions, or in support of e-discovery requests for litigation.

Exchange ActiveSync. EAS has received improvements geared for both administrators and end users. When the Client Access server role is configured on a server with SP1, a default EAS policy is created. Any users without an EAS policy will have this new default policy applied. This change means administrators no longer have to explicitly apply a default policy to new EAS users. Administration requires less effort and you’ll have better security for your environment.

New EAS policy settings are also available. With these new policies, administrators can enforce encryption of main memory contents on the remote device; disable removable storage capability; disable POP3, IMAP4, Short Message Service (SMS), and Message Management System (MMS) capability; block applications; or disable Wi-Fi, Bluetooth, or infrared capabilities on mobile devices. This kind of device control greatly enhances security. However, note that some of these features aren’t supported on Windows Mobile 6.0, and some require the Exchange 2007 Enterprise CAL. To use the full suite of features enabled by EAS in SP1, the bottom line is that you’ll need to invest in new devices that aren’t available yet and won’t be until Microsoft and OEMs introduce devices that run Windows Mobile 6.1.

In addition, the remote wipe capability now offers a confirmation option before a mobile device is reinitialized, and Direct Push functionality has been improved by reducing the amount of data that is sent and received by the device.

POP3 and IMAP4. Exchange Management Console has been enhanced to provide a new administrative interface for POP3 and IMAP management; previously, these functions were available only through Exchange Management Shell. You’ll find the interface by navigating to Client Access under Server Configuration in the console tree, clicking either the POP3 or IMAP4 tab, then selecting Properties. Exchange Web Services. With the big developer push toward Web services in Exchange, it’s encouraging to see that Exchange Web Services now includes access to and manipulation of Public Folders, management of delegates and access to delegate resources, permissions management, and identifier translation.

Public folders. Despite public folders being de-emphasized in Exchange 2007, many organizations continue to use them. SP1 has brought some necessary management improvements. Administrators will welcome the Public Folder Management Console as a means to create and manage public folders via Exchange Management Console. You can also manage public folder referrals via the Properties tab of a pubic folder database in Exchange Management Console. In Exchange 2007 RTM, you have to use Exchange Management Shell to perform these actions, but SP1 gives you a choice. Another boon to administrators is the addition of a new administrator role called Exchange Public Folder Administrator that you can use to granularly delegate Public Folder management.

For end users, mail-enabled public folders now appear when previewing membership of address lists, address policies, and Distribution Groups—including dynamic ones.

Mailbox management. SP1 introduces bulk mailbox creation through Exchange Management Console when you select multiple existing user accounts. You also get two new wizards: the Manage Full Access Permission wizard, which lets you grant or remove Full Access permission for a mailbox; and the Manage Send As Permissions wizard, which lets you grant or remove Send As permissions.

Messaging records management. To establish some level of parity with the Mailbox Manager feature of Exchange 2000 Server and Exchange Server 2003, SP1 lets you apply messaging records management (MRM) policies to managed default folders (e.g., Inbox) even with the Standard version of Exchange. For managed custom folders, each mailbox that uses MRM must have an Exchange Server Enterprise CAL.

Defragmentation monitoring. A minor but perhaps useful addition for administrators is the extended information for Event 703, which can help you monitor online defragmentation pass completions. With Exchange 2007 RTM, such monitoring is a cumbersome process that requires analyzing the event log and matching Event 700 and Event 703 messages to determine how successful online defragmentation attempts have been over time. With SP1, all the information you need—and more—is contained in Event 703. Figure 1 shows an example of the enhanced text.

Performance Monitor has received two new Extensible Storage Engine (ESE) performance counters that also monitor the effectiveness and efficiency of online defragmentation: Instances\Online Defrag Pages Freed/Sec shows the number of pages freed per second as a result of online defragmentation, and Instances\Online Defrag Data Moves/Sec shows the number of times per second that data is moved from one page to another during online defragmentation.

Transport dumpster. SP1 uses an enhanced transport dumpster process to support lossy recoveries in an LCR environment. In Exchange 2007 RTM, the transport dumpster is automatically exploited during a CCR recovery; the Restore-StorageGroupCopy cmdlet has been updated in SP1 to include a call to the transport dumpster in LCR recovery to provide messages that might have been lost as a result of the failure of the storage group in question.

Exchange Management Console. SP1 offers a new Manage Clustered Mailbox Server wizard that provides the same functionality as the Move-, Stop-, and Start-ClusteredMailboxServer cmdlets. And there are new controls in Exchange Management Console that have the same functionality as the Suspend-, Resume-, Update-, and Restore-StorageGroupCopy cmdlets.

Dramatic Advances with SP1
SP1 brings a wealth of new features and enhancements for Exchange messaging architects, administrators, and end users. Some are just nice-to-have improvements, but others, such as SCR, can have a much more dramatic effect on the design and deployment of your messaging environment. To get the best out of these new improvements, you should spend some time investigating what all of these new changes can do for your environment.

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