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October 17, 2007

Microsoft Launches Unified Communications Products

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Microsoft on Tuesday launched its unified communications product line, backed by a phalanx of 50 industry partners at a San Francisco event. The software giant is now offering a variety of server, desktop, and device software aimed at consolidating the various ways in which business users communicate with one another. Microsoft's message here is clear: With its easy-to-use software, the company intends to relegate the PBX to the same technological backwater as the mainframe.

"Today's announcement is about is taking the magic of software and applying it to phone calls," Microsoft chairman Bill Gates said during a keynote address at the event. "We don't just say phone calls because, of course, once you get software in the mix, the capabilities go way beyond what anybody thinks of today when we think of phone calls. But really the milestone that we're at is that we're finally bringing to this idea of trying to get in contact with somebody, knowing what number to call, knowing how to connect many people together, knowing when they're available."

From a product standpoint, Microsoft is building on the integrated features in its Active Directory (AD) and Exchange Server products and adding a new server, Office Communications Server, to the mix. On the client, users will be able to integrate IM, voice, and video communications via Office Communicator 2007, and perform virtual meetings via Office Live Meeting, which will now be sold as a hosted service. Microsoft is also providing integration with a new generation of handset- and software-based telephony products, as well as Windows Mobile-based smart phones.

In some ways, the biggest news here is the deep industry involvement. Microsoft was joined on stage by over 50 partners, including such companies as Nortel, Ericsson, Asus, NEC, and SAP, all of whom are creating solutions that integrate with Microsoft's unified communications software and hardware.

"The transformation of software-based communications is going to be as profound as the shift from typewriters to word processors," Gates said. He may just be right.

End of Article



Reader Comments
....coming soon to an October Action Pack Update Kit near you.

btw: Office Mobile Communicator is awesome!

XP

Waethorn October 17, 2007 (Article Rating: )


Lofty goals... granted PBX systems are archaic... but when you consider their reliability, you see why. 700 days with 100% uptime is great for a webserver, extremely modest for a telecom backbone. You don't here people start saying "wow" until 10 years or so, which of course is unheard of in the server market.

Psychologically I think it would be a bit frightening if you were talking with someone on an all land-line system and you heard crackling or lost the call... or if you looked at your sexy new AD based list of friends, and all of them in the south building disappeared.

Was it terrorism or a BSOD? O_o

But it's a fun idea, and I make my living off of tinkering with fun ideas, so kudos to Microsoft for showing once again what real 'thinking outside the box' is.

will84 October 17, 2007 (Article Rating: )


I agree with will, and I think it will be many years before the PBX systems are replaced with something like this. Paul's statement "With its easy-to-use software, the company intends to relegate the PBX to the same technological backwater as the mainframe." is comical, since mainframes are still used in many industries, such as healthcare, finance, etc.

--tayme

tayme October 17, 2007 (Article Rating: )


I like to hear individuals or organizations with a vision of what neglected technology (like the telephone) might be able to offer in the future.

As for reliability, perhaps we could use land-lines for communication and software for the features. Then if you got a BSOD in the system, you can still call 9-1-1 when Uncle Walt's ticker starts acting up.

mwrisner October 17, 2007 (Article Rating: )


"Was it terrorism or a BSOD?"

Considering the billions in lost productivity and cleanup costs each year that can be attributed to viruses and worms on the Windows platform, terrorism is probably the bigger boogeyman, and less the real threat.

lotsamystuff October 18, 2007 (Article Rating: )


Frankly, Unified Communications is a rather poor idea. I find it rather disturbing when a man like Bill Gates makes public assumptions that we need to "unify" into "one" platform. This is not thinking outside the box...rather, it is objective thinking on terms where a gullible consumer is taken advantage of. The term "Unified" sounds profound...but in all reality it has the same ramifications that Microsoft has duped the public with when they use the word "advantage".

treeorc October 18, 2007 (Article Rating: )


"
Considering the billions in lost productivity and cleanup costs each year that can be attributed to viruses and worms on the Windows platform...."

at the desktop level yes...but Microsoft Windows at the server level is quite secure...In fact, even at the desktop level (if you use Vista) security has improved....and hey, you are hearing this straight fro the Linux Hippy Treeorcs mouth.... :)

treeorc October 18, 2007 (Article Rating: )


""Considering the billions in lost productivity and cleanup costs each year that can be attributed to viruses and worms on the Windows platform, terrorism is probably the bigger boogeyman, and less the real threat."

considering the trillions spent on the US military since Bushbaby was "elected", try telling him that.

"rather, it is objective thinking on terms where a gullible consumer is taken advantage of."

since when is the IT industry a consumer industry? Microsoft knows the difference. some, i guess, still don't. (try telling Steve Jobs that)

XP

Waethorn October 18, 2007 (Article Rating: )


"since when is the IT industry a consumer industry?"

Wow, you really are asleep...wow...

treeorc October 18, 2007 (Article Rating: )


"Wow, you really are asleep...wow..."

and i sleep with my eyelids open....

i, as an IT specialist, consultant, and system builder, cater to businesses. my business is to service businesses that cater to consumers. i am in the IT solution business, and don't sell commodity systems to businesses, sorry.

XP

Waethorn October 18, 2007 (Article Rating: )


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