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December 05, 2007

How Do People Hate Vista? Let Me Count the Ways…


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Last month, in my commentary "Why, Exactly, Does Everyone ‘Hate' Vista?", I enumerated a few reasons that I thought might explain people's disdain toward the new OS, and I asked for your thoughts on the matter. Many thanks to all of you who shared your Windows Vista stories with me! Here's a far-too-short (I've only got so much space per month!) distillation of your comments and some thoughts of my own.

"Vista has a different UI than does Windows XP, and it seems not to offer much of anything worth upgrading over." I'm not surprised to hear this argument from many people. As I've observed before, computer technology isn't changing as quickly as it used to, and every new version of Windows will probably offer fewer new things. XP is a very nice OS, and if we'd not seen anything new between 2001 and the 2012 arrival of Windows 7 (the current name for Vista's 2012 replacement), the world would keep turning, our businesses would keep running, and we'd all be fine. But I still don't understand why that justifies hating Vista. As I recall, users expressed a lot of vituperation about how XP's UI was so much "harder to understand" than Windows 2000's UI.

"Vista is slower than XP." The same could be said about virtually every OS when compared to an older one. Vista is intended to be Microsoft's desktop OS offering for the next five years or so, so it anticipates ever-faster machines--just as XP did when it was first released. The fact that computer hardware gets a bit faster every year is why XP seems zippy now but was derided as a dog by many when it first arrived. When Windows 7 comes around, it'll seem slow in comparison with Vista on 2012 hardware. Every new OS has this characteristic, so--again--why does it engender the "hate" that I've heard from readers?

"Vista's requirement for activation is annoying." I hate to say it, but, I told you so! When product activation arrived with XP, I understood its purpose--it's a copy-protection scheme that protects Microsoft's market revenues. As someone who makes his living from copyrighted materials, I chafe at every stolen copy of my stuff. But would I force every one of my readers to call me up and "validate" every one of my books that they've purchased before they could read them? Of course not; that would be obnoxious and irritating. But, as I argued back in 2001, Microsoft can do this to its customers for one reason and one reason only: It's a monopoly. Forcing us to deal with product activation was an abuse of monopoly power then, and it's one now.

Microsoft knew that it didn't have the power to make its large customers swallow product activation, so Redmond let volume customers essentially bypass activation. This, I argued, was a divide-and-conquer tactic, and I predicted that the next version of Windows would require activation for volume customers. I was right, but only partially so. Volume customers have to install something called a Key Management Server (KMS) system that does a sort of "pretend validation." The volume customer's KMS does for that customer's copies of Vista what Microsoft's product activation servers do for retail copies of XP and Vista: essentially "blessing" the copy of Windows to run for some period of time. Furthermore, the KMS server doesn't even really keep track of which systems it has activated nor of how many. So, what good is the system then? My guess is that Microsoft is slowly "setting the hook" in the mouths of volume customers, paving the way for a day--Windows 7? Windows 8?--when volume customers must host their own onsite Microsoft activation server.

So heck, if you want to hate Vista for its activation policies for volume customers, then go ahead and hate it. But remember that XP is really what you should find unacceptable, as it first forced that annoyance upon millions of home and small business users.

Meanwhile, I've found my own reason to chafe at Vista: Its increasingly frequent automatic updates. XP and the like seem only to get one bunch of security updates on Patch Tuesday, the second Tuesday of the month. But hardly do three days go by without Vista nudging me to reboot it so that it can install Windows Defender updates. Defender needs to reboot to update its pattern files? Gimme a break.

Please keep sending me your Vista stories, and thanks!

End of Article



Reader Comments
Maybe people hate Vista because they just do, is it really that hard to comprehend?

Reflections December 05, 2007 (Article Rating: )


Re: The changed Vista: Uunless there is an overwhelming reason to change something, don't. If you change things just to be different, you will only be upsetting those who know the old ways.

Re: New OSs are always slower: Wrong. Each new release of Mac OS X is faster than the previous. Apple is tightening the code rather than just rewriting it new.

Re: Activation: There is no activation necessary to use each new version. Apple promotes this by selling the 'Ultimate' version as a family pack of 5 installs for less than $200.

rameeti1 December 05, 2007 (Article Rating: )


Another perspective:
I've just opened and set up a new PC for my daughter. The HP Pavillion had 6 stickers on the key pad area. There were 18 icons on the desktop for sales of Dial Up, Internet Access, AOL, AntiVirus, etc. There was lousy trials of most everything that one could ever imagine.
As for Vista specifically, there is now a Yahoo Search in the Task Bar, There is now an HP logo in the Task Bar. I have been unable to determine how to get rid of this forced stuff and on XP, either it was not possible for Mfrs to so easily do this stuff or else it was easily removed. I don't mind a Search in the Task Bar but I don't want Yahoo. I can find no where to change the Search engine. I did already have to remove the Yahoo toolbar in my IE. And I too had to remove the AOL home page. While all of this may not directly be Vista, do note that this is my un fun experience with the new Vista on the new computer. My only feeling is that if I was to install XP on this computer, I wouldn't have all of these issues or problems. The 1st impression is everything. The typical experience of the new PC user is just not fun but instead having to wade through all of the marketing sh.t that exists.

Good thing that my Macs don't have a single sticker or piece of crapware installed or trials on the desktop.

rameeti1 December 05, 2007 (Article Rating: )


rameeti1: Blaming Vista for the HP marketing deals and the additoinal "Features" they install is not fair. If you bought a preloaded XP from HP, you would get the same "features"

Mark: I never have to reboot after defender updates. Sure it annoys me that Defender uses Windows update to update, instead of doing it "in program", but that is another issue.

brandbye December 05, 2007 (Article Rating: )


Re: New OSs are always slower: Wrong.
When you buy a new car, does it make sense that it is slower than your existing one? The new seats might be a nicer leather and the new paint job might look snazzier, but its main purpose is to get you from A to B. If it does this slower, then the car has been engineered poorly. You have purchased a lemon.

If the OS is slower, gut it to fix it. Don't wait/pay for a new engine to make it look as fast as the old one. Security is important, but DRM is not.

Written on a Vista computer (for support purposes).

lemming05 December 05, 2007 (Article Rating: )


Hey MAC guys, the world is NOT switching to MACs. While they make a nice system it simply isn't ever going to have the market space to compete.

Funny too how the ads on TV say that the MACs never have any problems.

Why is it that there are so many patches and updates for MACs now. Hey nice rollout of the new OS too, bringing with it problems they had solved in the past but forgotten to update on the new release.

I am no real fan of Vista, I still prefer XP Professional to Vista however I am sure Microsoft will continue tweaking Vista and as more companies migrate more users will buy into it.

Sorry MAC guys but there's no way we're moving the enterprise to MACs.

enclos December 05, 2007 (Article Rating: )


The argument that Windows XP had the same issues and what people are calling out in Windows Vista isn't very good argument. Many large businesses, including my health provider, are still using Windows 2000. It does everything they need and they can buy the slowest computer out there and it runs just fine. I don't see Windows Vista being the motivation for these companies to move from Windows 2000 as well. My big question is what are these companies going to do when Microsoft ends all support for Windows 2000. That is currently down as July 13, 2010.

pwolter December 05, 2007 (Article Rating: )


Microsoft did not have to hide/change/rename everything I use for troubleshooting. I have found the run button, the new add/remove programs, and added printers back to my start menu. I cannot figure out how to get my dial up connections to show up without opening a window or how to get separate network icons to show up on the taskbar. I do however like the reliability monitor.

ellipsis0 December 05, 2007 (Article Rating: )


I'm more curious why people don't hate Vista. I had no vendor option but Vista for daughter's laptop. Okay, I'll give it a try. Try to change workgroup name for local file sharing? Impossible - don't remember how I finally did it. Wanted to setup printing to parallel port on router. No Vista version. XP/2K version installed but I couldn't test it -why? - because there was no Vista driver for the HP printer. Download XP driver. It uncompressed into a hidden folder. Great. Now I've got to figure out how to see hidden folders in Vista - then hope the driver works.

jmgoldba December 05, 2007 (Article Rating: )


Two comments. First, on having to activate Vista, this is simply due to the number of pirated copies out there that cost Microsoft millions. You make think they make billions so they can afford it, but that's not the point. You try losing $20 a month to thieves and pretty soon you'll want to do something to stop it. Second, Vista like all OS's needs time to mature. Sure, it has a number of issues that will need to be resolved. But so did every other OS out there.

kmb99 December 05, 2007 (Article Rating: )


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